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RZAlert Dashboard User Manual – Hurricane

Hurricane Mode

Introduction

This manual was designed to provide hands-on instruction to you, the user. Proceeding through the manual, you will learn how to navigate the dashboard, utilize the tools provided, and determine when a natural disaster threatens a policyholder.

The RZAlert Dashboard is primarily designed to enable you to visualize your policies in relation to natural disasters. The dashboard also facilitates communication with colleagues, the boardroom, and policyholders. This manual will demonstrate how to leverage these functions.

Operating Instructions

The RZAlert Dashboard has three modes: Wildfire, Hurricane, and Earthquake modes.
Upon login, you will see the following list of natural disaster modes on the left side of the browser:

If your Dashboard is configured for multiple perils, the application will initially default to Wildfire Mode. In order to switch to Hurricane mode, simply click the Hurricane icon. You will notice that the background map and the tile pane on the left-hand portion of the screen change to show Hurricane mode.

Navigating the Hurricane Dashboard

The Dashboard offers many features that assist with the current hurricane state, threat analysis, and policyholder information.

Along the left side of the browser, the Current Storms pane indicates current and recently active storms. The map in the center shows active storms and the current weather activity in radar view. It allows you to pan and to zoom in and out to analyze active storms and projected landfalls in relation to policyholder locations.

You can access map tools and map layers along the right side of the browser.

Current Storms

The Current Storms pane lists current and recently active storms ordered by Hurricane Category, from Red to Green.

When you click on the drop-down arrow to the right of the incident name (e.g. “Hurricane Xavier” in the screenshot below), the Current Storms pane provides summary statistics associated with the selected storm such as storm category, location, and policyholder exposure in relation to the area.

When you click directly on the incident name, the map zooms to the Incident Details view of the storm.

Incident Details

In this view, the Current Alerts pane displays the storm’s summary statistics and the summary feed. The summary feed provides a timeline of event-specific updates, including analyst commentary and evacuation notices.

The map shows the storm’s current location, forecasted path with timestamps, cone of probability, and the current weather for the selected area via radar.

Dashboard Tools

The RZAlert Dashboard has a number of tools designed to optimize your experience. Please note that certain tools are available at all times, while others become visible in selected views.

Search Tool

Clicking the Search tool displays a search box. You can search the map by typing an address into this box.

Measure Tool

The measure tool allows for both point-to-point and multiple-point measurements. Measurements can be in miles, meters, and feet.

Policy Selection Tool

When zoomed into a particular incident, the Policy Selection tool can be used to generate a custom polygon. There is no restriction on the size or shape of the polygon. After defining a polygon, you can export the list of policies within it as an XLSX file for further analysis.

Policy List Tool

The Policy List tool identifies the list of policyholders within the Exposure Buffer polygon, which indicates the area potentially exposed to damage from the incident. The list is ordered from least to greatest distance from the peril.

Hover over a name on the list to highlight the associated property icon on the map. By clicking on an individual client name, you access details about that client’s policy. You can also send that client a templated email to update them with pertinent information.

Map Layers

Map layers are accessed with the button in the bottom-right corner of the display. Map layers include default layers available to every customer and layers restricted to particular customers.

The default layers offer different base maps: Standard, Satellite, Hybrid, and Light. Zip codes and policy information layers are also available. Some layers are activated at particular zoom levels or – as mentioned in the previous Incident Details section – when an Incident is selected.

Help

Points of Contact

Please contact RedZone’s tech support at techsupport@redzone.co with your questions regarding the RZAlert Dashboard.

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