- Operating Instructions
- Navigating the Dashboard
- Current Alerts
- Incident Details
- Dashboard Tools
This manual was designed to provide hands-on instruction to you, the user. Proceeding through the manual, you will learn how to navigate the dashboard, utilize the tools provided, and determine when a natural disaster threatens a policyholder.
The RZAlert Dashboard is primarily designed to enable you to visualize your policies in relation to natural disasters. The dashboard also facilitates communication with colleagues, the boardroom, and policyholders. This manual will demonstrate how to leverage these functions.
The RZAlert Dashboard has three modes: Wildfire, Hurricane, and Earthquake modes.
Upon login, you will see the following list of natural disaster modes on the left side of the browser:
The application will initially be in Wildfire Mode. In order to switch modes, simply click the button associated with the natural disaster of interest. You will notice that the background map and the tile pane on the left-hand portion of the screen change to match the selected natural disaster mode.
Navigating the Dashboard
The Dashboard offers many features that assist with current wildfire detection, threat analysis, and policyholder information.
Along the left side of the browser, the Current Alerts pane indicates those fires that meet the “Alert” threshold near your policyholders, based on a proprietary wildfire score generated by RedZone. You may also search for all Active Fires and Historic Fires within the United States using this pane.
The map in the center allows you to pan and to zoom in and out to analyze both active and inactive fires in relation to policyholder locations.
You can access map tools and map layers along the right side of the browser.
The Current Alerts pane lists fires ordered from Red (Extreme Alert) to Green (Low Alert). As mentioned previously, the scores are based on proprietary scoring algorithms developed by RedZone based on fire size, containment, current and forecasted weather conditions, and distance to policyholders. In the upper right-hand corner of the pane are four clickable, colored boxes that indicate a count of fires per Alert Level. To query a particular Alert Level, simply click one of these boxes.
When you click on the drop-down arrow to the right of the incident name and map icon, the Current Alerts pane provides summary statistics, related to both the selected fire and to policyholders within range of the incident.
When you click directly on the incident name (“Reach” in the screenshot above), the map zooms to the Incident Details view of the fire.
Within this view, the Current Alerts pane displays both the fire’s summary statistics and the summary feed. The summary feed provides a timeline of event-specific updates, including analyst commentary, containment information, and evacuation notices. Within this box are tools that allow you to share a link to the event, export fire data in the form of a shapefile, and email a summary report of the fire.
The RZAlert Dashboard has a number of tools designed to optimize your experience. Please note that certain tools are available at all times, while others become visible in selected views. Additionally, some of the tools listed are optional and have been denoted as such.
Clicking the Search tool displays a search box. You can search the map by typing an address into this box.
The measure tool allows for both point-to-point and multiple-point measurements. Measurements can be in miles, meters, and feet.
Policy Selection Tool
When zoomed into a particular incident, the Policy Selection tool is used to generate a custom polygon. There is no limitation to the size or shape of the polygon. After defining a polygon, you can export the list of policies within it as an XLSX file for further analysis.
Policy List Tool
The Policy List tool identifies the list of policyholders within the Exposure Buffer polygon. By default, the list is ordered from least to greatest distance from the fire; however, the list can be sorted on any of the columns displayed.
Once in the toolbox, hovering over a name on the list highlights the associated property icon on the map. By clicking on an individual client name, you access details about that client’s policy. You can also send that client a templated message to update them with pertinent information.
Dispatch Control Tool (optional)
When zoomed into an incident, the Dispatch Control tool becomes available. This tool allows you to make field assignments for responders, to access response statistics, and to download completed response forms.
Map layers are accessed through the button in the bottom-right corner of the display. Map layers include default layers available to every customer and layers restricted to particular customers.
The default layers offer different base maps: Standard, Satellite, Hybrid, and Light. Zip codes, Modis Hot Spots, and policy information layers are also available. Specific layers are activated by zoom levels or – as mentioned in the previous Incident Details section – when an Incident is selected.
Points of Contact
Please contact RedZone’s tech support at email@example.com with your questions regarding the RZAlert Dashboard.